RidePower™ FAQs

  • Q: Are RidePower mounts and chargers waterproof? Yes. Our inductive charging metal mounts are IP67‑rated, meaning they’re built to handle rain, dust, and typical riding conditions. Cables and adapters are outdoor‑rated and designed for motorcycle use.
  • Q: Will your mounts fit my motorcycle? Our mounts are designed to work with a wide range of handlebars and setups. Many riders use them on cruisers, ADV bikes, sportbikes, and dual‑sports. Check each product page for specific fitment details and hardware options
  • Q: If you have a RidePower charger, power bank or adapter producing high current charging will it work with my current phone charger cable?
    • Not all phone charger cables are made or function the same.
      • Many are not capable of higher currents or fast data transfer.
    • RidePower offers fast charging and fast data transfer cables that are designed to handle higher currents and fast speed data transfer that devices demand.  

  • Q. What USBC connection cables does RidePower have that charge the iPhone 15 USBc phones+?

  • USBC – USBC 7 1/2”
  • USBC – USBC 12”
  • USB – USBC 12”
  • (BLK & GRY) USB USBC 12” 90
  • (BLK) USB – USBC 18” 90
  • USBC – USBC 24”
  • USBC – USBC 40”
  • USB-USBC 40"

 

  • Q. How fast does the USB(female) to USBC(male) or USB (female) to USBC (male) adapter transfer data?
    • Transfer speeds up to 10 Gbps
    • 3 amp power for faster charging 


  • Q. How fast does the metal inductive phone mount charge a phone?

    • A. The RidePower metal Inductive Mount is a fast-charging unit.  There are variables to charging all phones.  The thickness of the case, the battery level the phone is at when placed on the mount. Maximum fast charge is 15 Watts. Check phone settings for fast charging.

    Q: How do you find the correct position for the ABS Inductive Mount? 

         1. Depress the button on the lower backside of the unit and pull down on the               vertical support arm. 

    1. Open the side support arms until the phone slides freely down onto the unit (NOTE: Open both sides so the phone is centered on the unit). 
    2. Turn on the Inductive charger with the on/off switch on the upper right side of the unit. 
    3. Slide the phone down slowly on the face of the unit until it starts to charge. 
    4. Hold in place, Depress the button on the lower back of the unit and push up on the vertical support arm. 
    5. Tighten the sides evenly so the phone stays centered on the unit until the phone is securely in place. 
    6. To remove and reinstall the phone only loosen one of the side arms and use the same side to secure the phone in position. 

     

    Q: Should I turn off the phone charger unit every time I shut the bike off? 

    First if you are out riding and you stop for lunch or a break there is no reason to shut the unit off.  Second, If your key FOB is near the unit when you go to start the motorcycle the bike will not start due to electronic interference.  Shut the unit off and the bike will start as normal, turn the unit on and everything will work normally. Third if you are storing your vehicle over an extended period of time (months) then turn off or disconnect the power cable.

     Q: Will the wireless power bank charge more than one device at a time?

    Yes the 15 watt wireless power bank with solar backup can charge up to 4 devices at a time. Wireless, 2 USB ports and 1 USBC port. Note the more devices being charged will drain the power bank faster. Normally one power bank charge will charge a zero charge phone 3 times.

    Q: Do you offer dealer or bulk pricing? We do. Dealers, fleets, and organizations can apply for wholesale pricing and display options through our dealer program.